cashed Responsible Gaming

Gaming on cashed should always be fun, safe, and within your means. Here is everything you need to know about the tools and support available to every Filipino player on our platform.

Player Safety First Deposit Limits Self-Exclusion 24/7 Support
Play Within Your Budget Set Session Time Limits Deposit Limit Controls Self-Exclusion Available Age Verification 21+ Problem Gambling Support 24/7 Player Assistance Gaming Should Be Fun Play Within Your Budget Set Session Time Limits Deposit Limit Controls Self-Exclusion Available Age Verification 21+ Problem Gambling Support 24/7 Player Assistance Gaming Should Be Fun

Our Commitment to Safe Play

cashed is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. We believe that responsible gaming is not just a policy — it is a core part of how we operate every single day.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine pesos directly from your account settings. Once a limit is in place, it takes effect immediately and can only be lowered right away — increases require a 24-hour cooling-off period to protect you from impulsive decisions. This tool puts you firmly in control of how much you spend on the platform at any given time.

Session Time Limits

Decide in advance how long each gaming session should last. When your chosen time is up, cashed will display a clear reminder and give you the option to log out or extend with a deliberate confirmation step. Keeping sessions short and intentional is one of the most effective habits for maintaining a healthy relationship with gaming over the long term.

Reality Checks

Enable periodic on-screen notifications that show you how long you have been playing and how your balance has moved during the session. These gentle prompts are designed to keep you aware of time and spending without interrupting your experience unnecessarily. Staying informed in real time is a simple but powerful way to keep gaming enjoyable rather than stressful.

Self-Exclusion

If you feel that gaming is no longer fun or is causing harm, you can request a self-exclusion period of 30 days, 90 days, 6 months, or a permanent closure. During exclusion, your account is fully suspended and you will not receive any promotional communications from us. Contact [email protected] to activate self-exclusion at any time — our team will process your request promptly and without judgement.

Recognising Problem Gambling

Knowing the warning signs early makes it much easier to take action before gaming becomes a serious problem. The following indicators are worth reflecting on honestly.

Chasing Losses

Feeling a strong urge to keep playing in order to win back money you have already lost is one of the clearest signs that gaming has moved beyond entertainment. Losses are a normal part of any game of chance, and no strategy guarantees recovery. If you notice this pattern in yourself, it is a good time to step back and use one of the limit tools available on cashed.

Spending Beyond Means

Using money set aside for rent, food, bills, or other essential expenses to fund gaming sessions is a serious warning sign that requires immediate attention. Gaming should only ever be funded from discretionary income — money you can genuinely afford to lose without affecting your daily life or the wellbeing of your family. If this boundary has been crossed, please reach out to our support team right away.

Withdrawal from Others

Spending increasing amounts of time gaming at the expense of relationships, work, or personal responsibilities is a sign that the activity may be taking on an unhealthy role in your life. If friends or family have expressed concern about your gaming habits, it is worth taking their observations seriously. Open conversations and professional support can make a significant difference at this stage.

Common Questions About Responsible Gaming

Quick answers to what Filipino players most often ask about safe gaming practices on cashed.

Log in to your account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit in Philippine pesos. Limits that reduce your current cap take effect immediately, while requests to increase a limit are subject to a mandatory 24-hour waiting period. If you need assistance setting up a limit, our support team at [email protected] is available around the clock to guide you through the process.

Once a self-exclusion request is confirmed, your account is immediately suspended and you will be unable to log in or place any bets for the duration of the exclusion period. All promotional emails and notifications are also stopped. Any remaining balance in your account at the time of exclusion can be withdrawn by contacting [email protected]. Self-exclusion periods range from 30 days to permanent closure, and we strongly encourage players who are struggling to choose the option that gives them the most breathing room.

No — cashed is strictly for players aged 21 and above, in line with Philippine gaming regulations. All accounts are subject to identity and age verification before real-money play is permitted. If we discover that a player is under the legal age, the account will be closed immediately and any deposits will be returned. We encourage parents and guardians to use device-level parental controls to prevent underage access to gaming platforms.

If you feel that gaming is negatively affecting your finances, relationships, or mental health, please do not hesitate to reach out. You can contact our support team at [email protected] at any time to discuss self-exclusion or account restrictions. In the Philippines, the National Council on Problem Gambling and similar organisations provide confidential counselling and support services for individuals and families affected by problem gambling. Taking the first step to seek help is a sign of strength, and cashed will always support players who choose to do so.

Need Help or Have Questions?

Our support team is available 24/7. You can also visit the FAQ for quick answers, or log in to manage your responsible gaming settings directly from your account.